Our Impact in Numbers

Baystate Health is the largest health care organization in western Massachusetts. The breadth and depth of the care we provide plays a significant and essential role in health of the people in our region.

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outpatient visits, including home visits.

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beds total at all four Baystate Health hospitals, to care for hospitalized patients in the region.

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surgeries performed throughout Baystate Health.

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Emergency Department and urgent care visits making the Baystate Medical Center Emergency Department the busiest in Massachusetts.

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tests performed by Baystate Reference Laboratories in 42 patient service centers, providing critical information and a starting point for diagnosing and treating patients.

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patients were approved for public assistance with the guidance of Baystate Health’s financial counselors. This effort helps decrease financial stress on patients and families.

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in unreimbursed care to patients in need, ensuring every community member receives care no matter their ability to pay.

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babies born at Baystate Health hospitals, the largest number of babies born in western Massachusetts. Our services help families grow with individualized care, and support for high-risk births with the region’s only Neonatal Intensive Care Unit.